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Private Student Loans & COVID-19: What You Need to Know

While private student loan payments haven’t been paused due to the pandemic, many lenders are offering other options — such as temporary deferment or modified payment plans.

Lindsay VanSomeren Lindsay VanSomeren Edited by Ashley Harrison Updated January 4, 2022

Our goal is to give you the tools and confidence you need to improve your finances. Although we receive compensation from our partner lenders, whom we will always identify, all opinions are our own. Credible Operations, Inc. NMLS # 1681276, is referred to here as "Credible."

Due to the COVID-19 pandemic, the government has temporarily paused interest and payments on federal student loans through the CARES Act. However, you might be wondering if coronavirus has affected private student loans, too.

While every private lender has its own policies, the good news is that many of them are offering help to borrowers who have been impacted by the pandemic.

Here’s what you should know about the effect of COVID-19 on private student loans:

  • How has the COVID-19 pandemic affected private student loans?
  • How lenders are handling the pandemic
  • How to take out a new student loan
  • How to manage existing student loans

How has the COVID-19 pandemic affected private student loans?

Whether you are currently attending school or have graduated, private student loan lenders are generally operating without any changes. This means private student loans have largely been unaffected by COVID-19.

However, while the CARES Act doesn’t cover private student loans, lenders seem to understand that borrowers might be facing hardship in these difficult times — which is why many of them are providing various forms of assistance for borrowers.

Tip: If you’re struggling to make payments on private student loans due to the pandemic, be sure to reach out to your lender to see if any options are available to you.

For example, some lenders are offering modified payment plans, forbearance, or deferment.

Taking out private student loans during the pandemic

If you need to take out a private student loan to pay for school, the application process should generally be the same regardless of the pandemic.

You can still use private student loans to pay for traditional schools as well as nontraditional programs — such as trade schools or online colleges.

Before getting a loan, make sure to consider as many lenders as you can to find the right loan for you. Credible makes this easy — you can compare your prequalified rates from our partner lenders in the table below in two minutes.

LenderFixed rates from (APR)Variable rates from (APR)Loan terms (years)Loan amount


Credible Rating
Credible lender ratings are evaluated by our editorial team with the help of our loan operations team. The rating criteria for lenders encompass 78 data points spanning interest rates, loan terms, eligibility requirement transparency, repayment options, fees, discounts, customer service, cosigner options, and more. Read our full methodology.
View details
4.24%+ 1.46%+ 5, 7, 10, 12, 15, 20
(depending on loan type)
$2,001 - $200,000
  • Fixed APR: 4.24%+
  • Variable APR: 1.46%+
  • Min. credit score: 540
  • Loan amount: $2,001 to $200,000
  • Loan terms (years): 5, 7, 10, 12, 15, 20
  • Repayment options: Full deferral, fixed/flat repayment, interest only, academic deferment, military deferment, forbearance, loans discharged upon death or disability
  • Fees: None
  • Discounts: 0.25% to 1.00% automatic payment discount, 1% cash back graduation reward
  • Eligibility: Must be a U.S. citizen or permanent resident or DACA student enrolled at least half-time in a degree-seeking program
  • Customer service: Email, phone
  • Soft credit check: Yes
  • Cosigner release: After 24 months
  • Loan servicer: Launch Servicing, LLC


Credible Rating
Credible lender ratings are evaluated by our editorial team with the help of our loan operations team. The rating criteria for lenders encompass 78 data points spanning interest rates, loan terms, eligibility requirement transparency, repayment options, fees, discounts, customer service, cosigner options, and more. Read our full methodology.
View details
3.48%+1 N/A5, 10, 15$1,000 - $350,000
(depending on degree)
  • Fixed APR: 3.48%+1
  • Variable APR: N/A
  • Min. credit score: 720
  • Loan amount: $1,000 to $350,000
  • Loan terms (years): 5, 10, 15
  • Loan types: Any private or federal student loan
  • Repayment options: Full deferral, full monthly payment, interest only, immediate repayment, academic deferment, military deferment, forbearance, loans discharged upon death or disability
  • Fees: Late fee
  • Discounts: Autopay, loyalty
  • Eligibility: Available in all 50 states (international students can apply with a creditworthy U.S. citizen or permanent resident cosigner)
  • Customer service: Email, phone, chat
  • Soft credit check: Yes
  • Cosigner release: After 36 months
  • Loan servicer: Firstmark Services


Credible Rating
Credible lender ratings are evaluated by our editorial team with the help of our loan operations team. The rating criteria for lenders encompass 78 data points spanning interest rates, loan terms, eligibility requirement transparency, repayment options, fees, discounts, customer service, cosigner options, and more. Read our full methodology.
View details
2.99%+2,3
0.94%+2,3 5, 8, 10, 15$1,000 up to 100% of school-certified cost of attendance
  • Fixed APR: 2.99%+2,3
  • Variable APR: 0.94%+2,3
  • Min. credit score: Does not disclose
  • Loan amount: $1,000 up to cost of attendance
  • Loan terms (years): 5, 8, 10, 15, 20
  • Repayment options: Full deferral, full monthly payment, fixed/flat repayment, interest only, immediate repayment, academic deferment, forbearance, loans discharged upon death or disability
  • Fees: Late fee
  • Discounts: Autopay
  • Eligibility: Must be a U.S. citizen or permanent resident and be making satisfactory academic progress.
  • Customer service: Email, phone
  • Soft credit check: Yes
  • Cosigner release: After 24 months
  • Loan servicer: College Ave Servicing LLC

custom choice

Credible Rating
Credible lender ratings are evaluated by our editorial team with the help of our loan operations team. The rating criteria for lenders encompass 78 data points spanning interest rates, loan terms, eligibility requirement transparency, repayment options, fees, discounts, customer service, cosigner options, and more. Read our full methodology.
View details
3.2%+ 1.09%+ 7, 10, 15$1,000 to $99,999 annually
($180,000 aggregate limit)
  • Fixed APR: 3.2%+
  • Variable APR: 1.09%+
  • Min. credit score: Does not disclose
  • Loan amount: $1,000 to $99,999 annually ($180,000 aggregate limit)
  • Loan terms (years): 7, 10, 15
  • Repayment options: Full deferral, immediate repayment, interest-only repayment, flat/full repayment, academic deferment, military deferment, forbearance, loans discharged upon death or disability
  • Fees: None
  • Discounts: Autopay
  • Eligibility: Not available to residents of AZ, IA, or WI
  • Customer service: Phone, email
  • Soft credit check: Yes
  • Cosigner release: After 36 months
  • Loan servicer: American Education Services
  • Min. income: Does not disclose

edvestinu student loan refinance

Credible Rating
Credible lender ratings are evaluated by our editorial team with the help of our loan operations team. The rating criteria for lenders encompass 78 data points spanning interest rates, loan terms, eligibility requirement transparency, repayment options, fees, discounts, customer service, cosigner options, and more. Read our full methodology.
View details
3.02%+7 2.63%+7 7, 10, 15$1,000 - $200,000
  • Fixed APR: 3.02%+7
  • Variable APR: 2.63%+7
  • Min. credit score: 750
  • Loan amount: $1,000 to $200,000
  • Loan terms (years): 7, 10, 15
  • Repayment options: Full deferral, full monthly payment, interest only, immediate repayment, academic deferment, loans discharged upon death or disability
  • Fees: Late fee
  • Discounts: Autopay
  • Eligibility: Must be a U.S. citizen or permanent resident and have a minimum income of $30,000.
  • Customer service: Email, phone
  • Soft credit check: Yes
  • Cosigner release: After 36 months
  • Loan servicer: Granite State Management & Resources (GSM&R)


Credible Rating
Credible lender ratings are evaluated by our editorial team with the help of our loan operations team. The rating criteria for lenders encompass 78 data points spanning interest rates, loan terms, eligibility requirement transparency, repayment options, fees, discounts, customer service, cosigner options, and more. Read our full methodology.
View details
3.33%+8 1.7%+8 5, 10, 15$1,001 up to 100% of school-certified cost of attendance
  • Fixed APR: 3.33%+8
  • Variable APR: 1.7%+8
  • Min. credit score: 670
  • Loan amount: $1,001 up to cost of attendance
  • Loan terms (years): 5, 10, 15
  • Repayment options: Full deferral, full monthly payment, interest only, immediate repayment, academic deferment, forbearance
  • Fees: Late fee
  • Discounts: Autopay, reward for on-time graduation
  • Eligibility: Must be an Indiana resident or a U.S. citizen attending an eligible Indiana school
  • Customer service: Email, phone, chat
  • Soft credit check: Yes
  • Cosigner release: After 48 months
  • Loan servicer: American Education Services


Credible Rating
Credible lender ratings are evaluated by our editorial team with the help of our loan operations team. The rating criteria for lenders encompass 78 data points spanning interest rates, loan terms, eligibility requirement transparency, repayment options, fees, discounts, customer service, cosigner options, and more. Read our full methodology.
View details
3.75%+ N/A10, 15$1,500 or $2,000 up to school-certified cost of attendance
(depending on school type and minus other aid received)
  • Fixed APR: 3.75%+
  • Variable APR: N/A
  • Min. credit score: 670
  • Loan amount: $1,500 up to cost of attendance less aid
  • Loan terms (years): 10, 15
  • Repayment options: Full deferral, interest only, immediate repayment, academic deferral, forbearance
  • Fees: None
  • Discounts: None
  • Eligibility: Must be a U.S. citizen or permanent resident and be making satisfactory academic progress.
  • Customer service: Email, phone
  • Soft credit check: Yes
  • Cosigner release: After 48 months
  • Loan servicer: American Education Services (AES)


Credible Rating
Credible lender ratings are evaluated by our editorial team with the help of our loan operations team. The rating criteria for lenders encompass 78 data points spanning interest rates, loan terms, eligibility requirement transparency, repayment options, fees, discounts, customer service, cosigner options, and more. Read our full methodology.
View details
3.5% - 12.6% APR9 1.13% - 11.23% APR9 10, 15Up to 100% of school-certified cost of attendance
  • Fixed APR: 3.5% - 12.6% APR9
  • Variable APR: 1.13% - 11.23% APR9
  • Min. credit score: Does not disclose
  • Loan amount: $1,000 up to cost of attendance
  • Loan terms (years): 10 to 15
  • Repayment options: Full deferral, fixed/flat repayment, interest only, academic deferment, forbearance, loans discharged upon death or disability
  • Fees: Late fee
  • Discounts: Autopay
  • Eligibility: Must be a U.S. citizen or permanent resident. Also available to non-U.S. citizen students (including DACA students) attending a school located in the U.S. who apply with a qualifying cosigner.
  • Customer service: Phone, chat
  • Soft credit check: Yes
  • Cosigner release: After 12 consecutive on-time payments
  • Loan servicer: Sallie Mae
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Lowest APRs reflect autopay, loyalty, and interest-only repayment discounts where available | 1Citizens Disclosures | 2,3College Ave Disclosures | 7EDvestinU Disclosures | 8INvestEd Disclosures | 9Sallie Mae Disclosures

Learn More: Best Graduate Student Loans

How lenders are handling the pandemic

Here’s how each of Credible’s partner lenders are handling private student loans during the pandemic:

Ascent

  • New loans: There haven’t been any changes when it comes to taking out a new private student loan with Ascent. You can borrow $2,001 to $200,000 to pay for school — though keep in mind the maximum limit will depend on the type of loan you apply for and whether your credit is reviewed.
  • Loans in repayment: Ascent is offering a three-month emergency forbearance option for current borrowers impacted by coronavirus. If you’re dealing with financial hardship, you might be able to pause your payments for up to four consecutive periods (a total of 12 months).

Contact information: Call Launch Servicing at 877-354-2629 to discuss your Ascent loans.

Citizens

  • New loans: If you’d like to take out a private student loan with Citizens, there shouldn’t be any changes to the process. You can borrow $1,000 up to your school’s cost of attendance — though keep in mind that aggregate limits might apply.
  • Loans in repayment: Borrowers who have a Citizens student loan can apply for a three-month emergency forbearance if they’re experiencing financial hardship. This forbearance can be renewed up to two additional times — meaning you can pause your payments for a total of nine months.

Contact information: You can contact Firstmark Services at 866-259-3767 to discuss options for your Citizens loans.

Check Out: Can You Pay Your Student Loans With a Credit Card?

College Ave

  • New loans: College Ave is also operating as usual when it comes to new student loans. You can borrow $1,000 up to your school’s cost of attendance (minus any other financial aid you’ve received).
  • Loans in repayment: If you have College Ave student loans, you might qualify for assistance. Be sure to contact them to see if any options are available to you.

Contact information: Call 844-803-0736 to request assistance from College Ave.

Custom Choice

  • New loans: The process for taking out new undergraduate and graduate private student loans from Custom Choice have remained unchanged. You can borrow $1,000 up to $1,000 to $99,999 annually ($180,000 aggregate limit) with a three- or five-year term.
  • Loans in repayment: Custom Choice offers several options for borrowers experiencing financial hardship, including deferment and forbearance for borrowers who have lost their jobs.

Contact information: Call 866-266-3637 to discuss your options with Custom Choice.

EDvestinU

  • New loans: EDvestinU continues to offer private student loans with no changes to its process. You can borrow $1,000 up to your school’s cost of attendance — though keep in mind that a $200,000 aggregate limit applies.
  • Loans in repayment: Borrowers struggling to make payments on an EDvestinU loan could qualify for deferment or forbearance options. Contact EDvestinU to see which option might be available to you.

Contact information: Call Granite State Management and Resources at 800-719-0708 to discuss options for your EDvestinU loans.

INvestEd

  • New loans: New private student loans from INvestEd have remained unchanged. If you’re living or attending college in Indiana, you might qualify for an INvestEd student loan ranging from $1,001 up to your school’s cost of attendance (minus any other financial aid you’ve received).
  • Loans in repayment: If you currently have INvestEd loans, you might qualify for assistance options. Be sure to contact INvestEd to see what help is available to you.

Contact information: Call American Education Services (AES) at 800-233-0557 to discuss options for your INvestEd loans.

Learn More: Applying for Student Loan Unemployment Deferment

MEFA

  • New loans: MEFA has continued to issue new private loans to students attending public and private schools. These loans start at $1,500 for public schools and $2,000 for private schools, and they can go up to your school’s cost of attendance (minus any other financial aid you’ve received).
  • Loans in repayment: MEFA offers several options for dealing with your student loans during the pandemic, including forbearance and modified payment plans.

Contact information: Call AES at 800-233-0557 to see what option best suits your MEFA loan needs.

Sallie Mae

  • New loans: Taking out new student loans through Sallie Mae hasn’t been affected by the pandemic. You can borrow $1,000 up to your school’s cost of attendance.
  • Loans in repayment: Sallie Mae borrowers who are experiencing financial hardship might qualify for various assistance options. Reach out to Sallie Mae to see what’s available to you.

Contact information: Call 833-558-6577 to discuss your options with Sallie Mae.

Check Out: How to Get Student Loans for Past Due Tuition

How to take out a new student loan

If you need to take out a student loan to pay for school, follow these steps:

  • Apply for scholarships and grants. Before turning to student loans, be sure to apply for any scholarships and grants that you might qualify for. Unlike student loans, these don’t have to be repaid, which makes them a good option to pay for school.
  • Fill out the FAFSA. Next, complete the Free Application for Federal Student Aid (FAFSA) to apply for federal student loans and federal grants. Your school will use your results to determine what federal aid and school-based scholarships and grants you’re eligible for. Also keep in mind that unlike private student loans, most federal student loans don’t require a cosigner or a credit check.
  • Apply for private student loans. After you’ve exhausted your other options, private student loans could help fill any financial gaps left over. You’ll typically need good to excellent credit to qualify for private loans. Some lenders offer student loans for bad credit, though these generally come with higher interest rates. If you’re struggling to get approved, consider applying with a cosigner. Even if you don’t need a cosigner, having one could get you a lower rate than you’d get on your own.
Tip: Deciding whether you want to attend school during a pandemic can be a difficult decision, especially if your finances, housing, or other personal circumstances have been impacted by coronavirus. If this is the case, you might consider taking a gap year instead.

However, keep in mind that many schools have created plans and guidelines for handling the pandemic. Be sure to check with your school to see how classes and campus life are proceeding so you make the best decision for your situation.

If you decide to take out a private student loan, be sure to consider how much that loan will cost you in the future. This way, you can prepare for any additional expenses.

You can find out how much you’ll owe over the life of your federal or private student loans using our student loan calculator below.

Enter your loan information to calculate how much you could pay

? Enter the total amount borrowed $
? Enter your annual interest rate %
or
? Enter the amount of time you have to repay your loan years
Total Payment $
Total Interest $
Monthly Payment $

With a $ loan, you will pay $ monthly and a total of $ in interest over the life of your loan. You will pay a total of $ over the life of the loan, assuming you're making full payments while in school.


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Learn More:

  • Fed Loan Rates for ‘21-22 School Year: What You Should Know
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How to manage existing student loans

You might be having a hard time managing the student loans you already have. If this is the case, your first step should be contacting your lender.

While this might feel intimidating or even scary, your lender might be able to offer you student loan help — such as reducing your payments or temporarily deferring your loans.

If your lender has no options for you, you could consider refinancing your student loans. You might qualify for a lower interest rate, which could help you save money on interest.

Or you could opt for a longer repayment term to reduce your monthly payment — though this means you’ll pay more in interest over time.

Refinancing with a cosigner might also get you a lower rate — or help you get approved if you have poor or fair credit.

Keep in mind: Federal student loan payments and interest have been paused through May 1, 2022, by the CARES ACT, so it might be a better idea to wait before refinancing federal student loans.

Also remember that refinancing federal student loans will cost you your federal benefits and protections, such as access to income-driven repayment plans and student loan forgiveness programs.

If you decide to refinance your student loans, you can use our calculator below to see how much you might be able to save.

Step 1. Enter your loan balance

? Enter the remaining amount of the loans you’d like to refinance $

Step 2. Enter current loan information

? Enter the average annual interest rate of the loans you’d like to refinance %
? Enter the monthly amount you currently pay on your loans (or enter remaining term) $
? Enter the amount of time left to repay your loan (or enter monthly payment) years

Step 3. Enter your new loan information to start calculating your savings

? Enter an estimated new interest rate. %
? Enter the monthly amount to pay on your new loan (or enter new loan term) $
? Enter the amount of time you have to repay your loan (or enter monthly payment) years
Lifetime Savings Increased Lifetime Cost $
New Monthly Payment $
Monthly Savings Increased Monthly Cost $

If you refinance your student loan at % interest rate, you can save will pay an additional $ monthly and pay off your loan by . The total cost of the new loan will be $.


Does refinancing make sense for you?
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Keep Reading: When to Refinance Student Loans

About the author
Lindsay VanSomeren
Lindsay VanSomeren

Lindsay VanSomeren specializes in credit and loans. Her work has appeared on Credit Karma, Forbes Advisor, LendingTree, and more.

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